Frequently Asked Questions
Welcome to Rembrandt Residences Bangkok, your ideal destination for comfort and unforgettable experiences. Conveniently located in the heart of Bangkok’s Sukhumvit area, our hotel offers the perfect blend of luxury and accessibility. To help you learn more about what we offer, here are some frequently asked questions about our hotel:
What is the check-in and check-out time?
Check-in is at 14:00 hrs, and check-out is at NOON.
Do you offer early check-in or late check-out?
Early check-in and late check-out are available upon request and subject to availability. Additional charges may apply.
Is there a minimum age requirement for checking in?
Yes, guests must be at least 18 years old to check in.
Where is the hotel located?
Rembrandt Hotel Bangkok is located in Sukhumvit at the Asoke intersection, just 400 meters from the Phrom Phong BTS station (Skytrain) and Sukhumvit MRT station (subway). Additionally we offer a shuttle service to the main road, Sukhumvit 18 or 20.
How can I contact the hotel?
You can reach us via phone at +66 2261 7100, email at enquiry@rembrandtresidences.com or through our contact form on the website.
Rooms and Facilities
What amenities are included in the rooms?
Rooms come with complimentary Wi-Fi, bottled water, air conditioning, a minibar, and toiletries.
Do you offer rooms with a view?
Yes, we offer city-view and ocean-view rooms. Please request a room with a view when booking.
Are the rooms equipped with a safe?
Yes, every room is equipped with an in-room safe for your convenience.
Can I request extra pillows or blankets?
Yes, additional pillows and blankets are available upon request.
Reservations and Payment
What payment methods do you accept?
We accept Visa, MasterCard, American Express, and other major credit cards, as well as cash payments.
Can I modify or cancel my reservation?
Modifications or cancellations can be made based on the booking terms. Please refer to the cancellation policy included in your booking confirmation.
Do you offer any discounts or promotional rates?
Yes, we offer seasonal promotions and discounts. Please check our www.rembrandthotelbangkok.com/offers for more details.
Is a deposit required at check-in?
Yes, a deposit may be required upon check-in, which will be refunded upon check-out, subject to any incidental charges.
Dining Options
Do you have on-site restaurants?
Yes, we have three on-site restaurants, including Mexicano Restaurante Autentico. For more information, please visit our dining page at www.rembrandtresidences.com/dining
Is breakfast included in the room rate?
Breakfast may be included depending on the booking package. Please check the details when making your reservation.
Can I request room service?
Yes, room service is available 24 hrs for in-room dining.
Do you cater to dietary restrictions?
Yes, we offer gluten-free, vegetarian, Halal, and vegan options. Please inform us of any dietary
Services and Experiences
Do you offer airport transfers?
Yes, we offer airport shuttle services for an additional fee. For more information: https://www.rembrandtresidences.com/offer/airport-transfer/ or contact us at: rsvn@rembrandtresidences.com
Can I book tours or excursions through the hotel?
Yes, our concierge team can assist with booking tours and local excursions.
Is there a concierge service?
Yes, our concierge team is available to help with restaurant reservations, transportation, and recommendations for local attractions.
Do you provide babysitting services?
Yes, we offer babysitting services upon request. Please notify us in advance.
Facilities
Do you have a gym?
Yes, our gym is located on the 24th floor and is open from 06:00 to 22:00. It is complimentary for all guests.
Do you have a swimming pool?
Yes, we have an outdoor pool located on the 4th floor, open from 08:00 to 22:00 hrs
Is there a sauna?
Yes, we have a sauna available on the 4th floor.
Events and Meetings
Do you have meeting facilities?
Yes, we have conference rooms, a grand ballroom, and event spaces for meetings, events, and weddings. For more info, contact us at sales@rembrandthotels.com or fill out the form at https://www.rembrandtresidences.com/meeting-events.
Can I host a wedding at your hotel?
Yes, we offer wedding packages and can help you organize your special day. Please contact our events team https://www.rembrandtresidences.com/meeting-events for more information.
Can I bring external vendors for events?
Yes, external vendors are allowed, but please coordinate with our events team for approval.
Do you offer event planning services?
Yes, we have an experienced events team that can assist with planning corporate meetings, conferences, or personal celebrations.
Policies
Is the hotel pet-friendly?
No, pets are not allowed at this time. However, we can recommend nearby pet-friendly accommodations.
What is your smoking policy?
Our hotel is smoke-free. Designated smoking areas are available outside the building, including by the outdoor swimming pool.
Miscellaneous
Is there free Wi-Fi in the hotel?
Yes, we offer complimentary Wi-Fi in all areas of the hotel, including rooms and public spaces.
Can I store my luggage after check-out?
Yes, we offer complimentary luggage storage after check-out.
Is there an ATM on the premises?
Yes, we have an ATM located at the entrance of Rembrandt Residence Bangkok.
Do you offer laundry services?
Yes, laundry and dry cleaning services are available for an additional fee.
Can I request a wake-up call?
Yes, wake-up calls can be scheduled through the front desk.
Is parking free of charge?
Parking at is free. Please contact our front desk for more information regarding parking availability and fees during your stay.